Why Us
Shipping
Shipping
Your order will be sent out on average within 3 business days of ordering.
Order tracking
Once your order has been produced and is ready to ship we will contact you with shipping and tracking information.
Get in touch
If your order did not arrive or is damaged, be sure to let us know!
Missing: First check your shipping confirmation and check that you have entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at CC@thirtyoneillustrations.com noting your order number. We'll see what can be done.